My wife had to have surgery on her wrist on Sept 12, 2018 due to a fracture. From the moment we walked into the hospital we were treated with the upmost respect, courtesy and compassion from everyone we interacted with starting from the girl we registered with to all the nurses in the pre-op and post-op departments as well as the surgery staff themselves. People must understand that you must give respect in order to get respect and they are people too who are under a great deal of stress. I also received a phone call immediately after the surgery by doctor Bristow himself who brought me up to speed regarding the surgery outcome and when I could expect my wife to be ready to take home, very professional and courteous on all levels. Speak to them calmly and politely and you will see the different attitude you will receive as nobody likes to be talked down to and disrespected in any way at any time. My hats off to you all for the great job that you do every day and keep up the great work!
Beyond unacceptable service. And ZERO accountability. They blame being short staffed. It's still a service, you're still doing a job. I don't know of many jobs that are over staffed. Everyone is under staffed. Everyone has to do more with less. And if free enterprises had ratings like this sorry excuse for a hospital, then they wouldn't exists. Unless it's a union of course. Spend your time focusing on how to fix it vs whining and complaining about staff shortages. Better yet...privatize it! Then this mess will get fixed fast.
Interesting experience. Register @ front was rude from the moment I sat down. The medical staff that passed by could not "bother" themselves with saying hello - the maintenance staff did. And the technician who "served" me had less personality than a wet sponge & treated the job like a kid would the chore of taking out the garbage.
The staff and nurses for my procedure in the Endo scope lab are amazing so proficient and professional. Thanks so much.
Longgggg wait time. Staff are rude. Avoid going here at all costs. It's worth it to try and hold out on the pain and drive or ask the ambulance to take you to another hospital besides this one. My friend passed out at a restaurant and the ambulance to him to thus hospital. We waited for too long to see the doctor until my friend still in pain couldn't take it anymore and hopped out of the hospital bed and told me let's go. We left hospital and went somewhere else.
Greater Niagara General Hospital is a Canadian Hospital based in Niagara Falls, Ontario. Greater Niagara General Hospital is located at 5546 Portage Rd, Niagara Falls, ON L2E 6X2, Canada.
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