My sister and brother in law recently visited me in Toronto and took a trip to Niagara on the Lake and Niagara Falls. We helped them arrange their transport and assisted them in booking a trip from Niagara on the Lake to St Catherine's so they could catch the bus back to Toronto.When they arrived back in Toronto, they told me that the driver was repeatedly texting on his phone (on the freeway!) and when they asked him to stop, he pulled over dramatically twice on the side of the freeway (!) to once again send text messages and was incredibly rude.Seemingly this taxi driver is not aware of the law. He has been reported to Niagara Police.He gave his name as 'Jimmy'.So, as you can see - avoid this company at all costs, at least one of their drivers is frankly, dangerous.*edit*Many thanks for the reply, Niagara on the lakes taxi. I will let the police know that you have footage of the driver that you will be willing to provide in order to assist with their investigation.Perhaps you could have apologised that one of your drivers was driving dangerously, *before* complaining that I've left you a bad review?Priorities right there.
Worst cab ride ever. Was charged a ridicules rate from Queenston to Niagara on the lake. $35. Refused to use meter. Refused to use debit machine so he had to drive us to a ABM which cost us a few and almost made us late for our appointment. I thought the the car was going to fall apart on the way. Something was seriously wrong with it. Please do not use these guys, it was extremely aweful.
Our driver picked us up in 15 minutes from the time we called. He was very friendly and professional. I called from the winery in niagara on the lake to go to our hotel, he even stopped on the way to Niagara Falls to show us view of the niagara river. Great service!
I unfortunately has the displeasure of taking a Niagara on the lake taxi last weekend. The meter was not turned on and a rate was given which i was not pleased with. The vehicle felt incredibly unsafe as it was making loud unusual noises. Half way to my destination the very impolite driver informed me that he would not accept debit (not that the machine was broken as the business owner replied to another review) and would only accept cash. Therefore the driver had to go out of the way to take me to a bank machine, make me pay an extra fee and was incredibly rude when I expressed my dissatisfaction with the situation. Do anything you can do avoid this company.
WORST taxi service we ever used. The driver had no ID information, and did not turn on the meter. Then they charged us $30 for a 5 minute ride. I like to support local taxis over Ubers but this company definitely does not deserve your service. The driver and company should be ashamed to rip off their customers like this - being taken advantage of ruined part of our trip to this otherwise beautiful town. Also, seems like most of the good reviews were posted at the exact same time so they're probably fake...
Niagara On The Lake Taxi is a Canadian Taxi Stand based in Niagara Falls, Ontario. Niagara On The Lake Taxi is located at 3427 Wiltshire Blvd, Niagara Falls, ON L2J 3M1, Canada.
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