terrible experience. i had an appointment for 4 did not get in till 5. they took walk in clients before me and about 5 others who were waiting over an hour for our appointments. not only that but they trash talk their clients in a different language. while getting my nails done i was cut several times and now have cuts all over my fingers. would not recommend at all.
The worst. Went for a pedicure and Lily didn't remove my previous shellac. She painted on top on my previous polish. Also, she didn't even scrap my foot and when I addressed that she told me so used a special expensive cream that does the same thing? Lastly. She proceeded to cut my big toe to which I now have an infection. I obviously didn't tip and left angry. Honestly, not even sure what i really paid for. This place is the worst and plenty of better options in Niagara.
If I could give this 0 stars I would. Use this nail place at your own risk. !!!First. It cannot be called a spa. There is nothing relaxing or gentle about the way you get your nails done. The technicians talk in their own language to each other and rarely address the customers. After two manicures now I still have not had any cuticle care trim or hand massage. My nails have been ruined with their use of Dremel files leaving ridges in my nails because they insist on using the drilltool rather than filing and buffing. They even tried to apply polish over polish that had not been properly removed and then argued with me over my choice to use shellac saying gel is the same as shellac. Well if thats the case then why is there a separate price for gel and one for shellac. We have choices where to have our nails done. It should not be here!! If you want personal attention cleanliness and quality go elsewhere. You will not find it here !
Only problem is they tend to speak to each other in their own language. Which is not good.
Had a very good experience here, will definitely be coming back! Staff was very polite and actually cared about how my nails looked! They did an excellent job!
Lavish Nails & Spas is a Canadian Spa based in Niagara Falls, Ontario. Lavish Nails & Spas is located at 6100 Regional Rd 57 Unit 10-11, Niagara Falls, ON L2J 1A3, Canada.
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