I have been going here for years. They are always helpful. Helped me through a lot of car problems. Cheated once and they blew my engine. Only place I go to in the city.
The mechanics here are great and knowledgeable and I have always been happy with my service. The only problem with this place is the front line customer service. The Service advisor is very disrespectful, and speaks in a very condescending manner. I spent almost $2,000 for a complete break job and I noticed some squeaking that comes and goes. I called about it and I was told that i’ll be charged $65.00 for an inspection and there is a good chance that I need a new break job after only 17,000 klms on them and it’s likely my fault for storing my car for a few months in my garage because I want to keep it nice and not drive it through the winter salt. Then when I asked for a tire rotation I was told that it will be another $65- even though all of the tires were coming off for the break inspection. It wasn’t until I got upset and expressed my dissatisfaction that the service advisor said that he could make an exception so he made note on my file to rotate my tires. If you don’t want your blood pressure to go up, just save yourself the trouble and go somewhere else where you’re treated with respect.
Just got my BMW's turbo replaced at German Automotive, and the process was smooth with excellent results. They have great customer service, gave me a loaner vehicle while the job was conducted, and have very fair prices. I have nothing negative to say, and I'll definately be using them in the future for all my service needs.
Recently, German Automotive replaced the timing chains on my 2015 BMW 528i, a complex and time consuming job. The knowledgeable staff responded to all my questions patiently and with respect. Given that they specialize in German cars, I was confident that their expertise would be beneficial. Replacing timing chains is generally an expensive repair but German Automative quoted me a very fair price and as far as I can tell they did an excellent job. I was delighted to give my business to a local business rather than a dealership. I would not hesitate to recommend this shop, Thanks to everyone at German Automotive!
German Automotive Inc is a standout name in the automotive industry, known for its precision engineering, innovative technology, and unwavering commitment to quality. Specializing in high-performance vehicles, the company has built a strong reputation for delivering reliable, luxurious, and efficient cars that cater to a wide range of drivers. One of the brand’s biggest strengths is its attention to detail. From sleek exterior designs to meticulously crafted interiors, every vehicle reflects German engineering excellence. The driving experience is exceptional, with responsive handling, powerful engines, and advanced safety features ensuring both thrill and security on the road. German Automotive Inc also excels in sustainability, with a growing lineup of hybrid and electric vehicles that combine eco-friendliness with high performance. The integration of cutting-edge infotainment systems and driver-assistance technologies further enhances the user experience, making their cars a top choice for modern consumers. However, some may find the premium pricing a drawback, though the long-term reliability and resale value often justify the investment. Customer service is generally praised, though experiences may vary by dealership. Overall, German Automotive Inc continues to set high standards in the automotive world, blending tradition with innovation. Whether you seek luxury, performance, or efficiency, this brand delivers a driving experience that’s hard to match.
Thank you for taking care of our out of town client with the 2021 Audi RS5, highly appreciate the honesty, integrity, and genuine care. All of our clients from the Niagara area will be recommended to your shop. A+++
Thank you Dan, Jairus and Alden for creating an attentive and honest environment, and for your work on our BMW. We are so happy to have found a shop specializing in German vehicles that we can rely on, with kind people, quality work, and amazing service. Highly recommend and appreciate the group at German Automotive Inc.
German Automotive Inc is a Canadian Auto repair shop based in Niagara Falls, Ontario. German Automotive Inc is located at 6746A Morrison St #8, Niagara Falls, ON L2E 6Z8, Canada.
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